Fulfillment is a logistical complex of transactions from the moment the buyer places an order and until the moment he receives the purchase. All physical fulfillment operations are divided into two parts of the services - warehouse and delivery. The work on both parts is specific and diametrically different in nature, but critical to success in e-commerce.

Fulfillment center is a warehouse where goods are accepted, counted and marked. Regardless of the form in which the goods arrived, it must be accepted by the piece. Data about each product is entered into the program. Thanks to the accounting of each unit of production, the logistics provider is always aware of how much goods are in its warehouse. Also, the data entered into the information system helps to track information about the location of the goods in the warehouse, its dimensions. Picking and packaging of orders are carried out quickly and accurately. This is of great importance, since fulfillment warehouses store a huge amount of products from different customers and they need to be sent at the right time. The presence of video surveillance allows you to quickly resolve disputes regarding the shortage or loss of goods

The processes included in the concept of "fulfillment"::

• Receiving and storing in a warehouse;
  
• Preparation before sale;
  
• Selection and completion of orders;
  
• Delivered to the end user.
  

Even if your product is of good quality, and the shipment is completed in compliance with all the criteria of the transaction and without delay. It is important to understand that a lot of problems can arise with a return, for example:

• Insufficient information
  
  

If you sell products on specialized US sites, for example, sell through Amazon, eBay, etc., you must provide the address of the US warehouse where the return will be sent;

• Incorrect storage of products
  
  

You need to take care of the proper storage or disposal of products, depending on whether they are suitable for further sale;

• Return shipping is a luxury
  
  

Organizational issues in such shipments are quite difficult to solve, and the cost of delivery is high. This often results in financial losses instead of the expected earnings. Working with DiFreight, you have the opportunity to add it back to storage immediately after returning it and sell it as soon as possible. Of course, some positions marked as customer damaged cannot be sold. But in practice, 95% of returning goods are resold and fairly quickly. As for payment, financial issues are also resolved quickly and without problems – a refund for an item on eBay, Amazon, or Etsy.

Payment for the service can be made in two ways:

1. The order processing fee is deducted from your balance after each order has been shipped. You can replenish the balance in your personal account online.

2. Method of payment for the period. All shipments for a certain period (usually two weeks) are counted. That is, you pay upon invoice.

The price is charged in accordance with the price list. But there are several criteria that affect the cost of some services.

- Task complexity
For example, if you want to inspect a product, then the hourly rate is usually used here.

- Dispatch from the warehouse
Shipping cost varies depending on weight. Regular up to 30 pounds, oversized up to 50 pounds, and super oversized over 50 pounds.